An Apple customer upset at the way the new version of iOS has been foisted upon him is suing CEO Tim Cook over being unable to remove the install file, ahead of the imminent release of the iPad Mini 2.
The disgruntled customer, Mark Menacher of Poway, California, is taking Cook to task over the fact iOS 7 was installed on his household’s gadgets when they were connected to a Wi-Fi connection without his permission.
"Apple's disregard for customer preferences in relation to iOS 7 is corporate thuggery. Steve Jobs was reportedly rough on company employees in pursuit of happy customers, but Tim Cook apparently cultivates a culture of contempt for customer satisfaction in pursuit of corporate profits. It is a policy that will eventually fail," the court papers stated, according to CNET.
Menacher’s complaint is born from the fact that he wants to be able to remove the large file to install other apps and content with the new iOS version not allowing users to move backwards in terms of the OS version.
Around 93 per cent of Apple devices updated to the new iOS version on the first day it was released and Apple’s users have famously opted to upgrade to the new OS early on with fragmentation not an issue like it is for Google with Android versions.
The complaint comes just a day before the company is set to release the second version of its popular iPad Mini as well as a new larger screened iPad. Both devices will be based on iOS 7 and are rumoured to ship with Apple’s new 64-bit A7 chip.
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