iZettle payments will soon be used on Eurostar services after the Swedish firm signed a partnership to process travel class upgrades.
The partnership will let Eurostar customers upgrade to a higher class of ticket once the train is travelling by using iZettle’s chip & PIN readers on board every one of the company’s trains.
Eurostar specifically chose iZettle to help it increase the speed and efficiency of the upgrade service that has been criticised in the past for taking to long and less passengers being able to take advantage of upgrades.
“iZettle gives us the flexibility to offer hassle-free upgrades to passengers once on-board. Using iZettle’s Chip & PIN reader we can process upgrade sales more quickly, reducing the number of sales lost using slower, more traditional methods of payment collection. This has helped streamline our on-board upgrade process making the task less complicated for our on-board teams whilst at the same time increasing customer satisfaction,” stated Eurostar on-board service general manager James Blackwood.
During 2012 Eurostar processed some £300,000 worth of upgrade sales through onboard transactions and iZettle’s chip & PIN reader is compatible with all major credit cards including Visa, MasterCard, and American Express.
“We are thrilled that an internationally respected brand such as Eurostar has chosen iZettle as its on board payments solution. iZettle helps businesses provide a mobile and reliable way to accept card payments and there is no better example I can think of as a mobile business on the go than an international high–speed train,” said Jacob de Geer, iZettle CEO and co-founder.
The company makes its money by taking a 2.75 per cent fee on each transaction that uses the card reader and there was nothing to state that this isn’t the case for customers using the service on board Eurostar.
iZettle first released its payment service in Sweden in 2012 and since then has grown into six countries with 75,000 businesses using the service. The card reader arrived in the UK last month and at just £20 allows small businesses to take payments without worrying about a costly initial outlay.