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Meet with your service provider
This is about making time to meet your service provider and allowing them to understand your vision, articulate where your business is going, what you want to do and what you envision happening over the next six, 12, 18 months and beyond. This will enable your service provider to understand that vision and their role in contributing to your future business success.
Take a fresh look at your suppliers
Take time to review your suppliers and understand if they are a true partner that adds value to your business or just a commodity supplier based on a historical trading relationship. Purchasing decisions are often based on habit, but it’s a really good idea to assess the value that these relationships actually add to your supply chain - if a supplier truly understands your business, they can become a real enabler as you move forward.
Buy outcomes rather than tech
Business requirements passed down to the IT department are often approached from a buy-and-build process and perspective, looking at the discrete technology elements that will meet the stated requirement. It’s a good idea to review your requirements from an external perspective, looking to your supplier and partner ecosystem to see whether it’s possible to leverage their specialisms and existing investments to deliver your specific business outcome. This could benefit you in two ways:
- A faster, more robust solution that meets your requirements
- Freeing your IT department to focus on core business
Review your business continuity plans
Businesses change continually and this is a good time to actually take a look back to understand the changes your business went through last year. Are your business continuity plans and DR strategies still able to deliver what is needed for your business in the event of an issue - be that a fire or flood, an actual disaster or even just a travel problem?
Create a desktop strategy
Now we are in 2014, many businesses are suddenly realising that they’ve got four months left of Windows XP support before Microsoft withdraws this facility for good. Businesses without a considered desktop strategy will be very familiar with the pain of the continual refresh cycle, including hardware, software and other technology solutions. Having a formally documented desktop strategy and articulating that across your workforce allows them to understand company policy on things like BYOD, mobility and home working and the opportunities and efficiencies these deliver.