Dell has launched two new enterprise printing services designed to help small and medium sized businesses [SMBs] increase printing budgets and fully utilise resources by cutting the cost and complexity of printer management.
Dell Print Page Service and Dell Toner Monitoring Service brings Europe-wide support to SMBs in order to give greater flexibility in management of printer operations and expenditure – benefits sometimes limited to larger enterprises.
“When it comes to printing, front of mind for any small business is the need to cut costs and waste in order to gain better control over printer policies and find more flexible ways to budget,” said Dave McNally, product marketing director for Dell Imagine EMEA. “The services portfolio announced today for UK customers is designed to address these challenges head-on and enable more efficient print environments to boost savings and staff productivity. Enabling businesses to monitor, replenish and maintain their print operations and resources, these services are the building blocks in the creation of full managed print services for SMBs.”
Print Page Service is a pay-per-print program that gives control over printing budgets by allowing companies to pay using fixed monthly payments that take the form of variable contracts of up to five years. The service also promises to make sure supplies, device support and repairs will be available as and when needed.
The firm’s Toner Monitoring Service, meanwhile, provides Dell consumables at a discounted rate and SMBs are only charged for the ink that is consumed. Both services take advantage of a remote software agent in order to automatically work out when the toner or print supplies are low so that supplies arrive before they run out.
UK customers buying Dell printers directly from Dell can benefit from the service right away with the service rolling out to German and French markets in February.