PayPal president berates staff for not using new app

PayPal president David Marcus has warned his staff to use the company's new mobile payment app or else seek employment elsewhere.

Related: New PayPal app allows users to pay with QR codes

In an email to employees at PayPal's San Jose headquarters, Marcus expressed his dismay and shock that some of his staff had refused to download the app to their mobile devices and that others could not even remember their PayPal passwords.

"It's been brought to my attention that when testing paying with mobile at Cafe 17 last week, some of you refused to install the PayPal app (!!?!?!!)," Marcus wrote. "Others didn't even remember their PayPal password.

"That's unacceptable to me, and the rest of my team, everyone at PayPal should use our products where available. That's the only way we can make them better, and better."

According to one of the 2,000 employees who work in the San Jose office, the admonishment from their chief was largely well received.

"David Marcus is the best thing that has happened to PayPal in the past 10 years," a source identifying themselves as a PayPal employee told Venturebeat.

"Most employees in my group reacted positively to the email and knew it was simply David wanting the passion he feels for the company to permeate across the entire organization."

It is understood that others did not receive the internal memo so well, however, with one employee reportedly referring to Marcus as a "douche".

Related: PayPal trials mobile payments with facial recognition tech

Marcus closed the email by gently urging those not passionate about their work to reconsider their current employment path.

"If you are one of the folks who refused to install the PayPal app or if you can't remember your PayPalpassword, do yourself a favor, go find something that will connect with your heart and mind elsewhere," Marcus wrote.

"A life devoid of purpose, and passion in what you do everyday is a waste of the precious time you have on this earth to make it better."