Over 50% of organisations (51%) have implemented or are expanding their implementation of packaged collaboration software

Collaboration is a critical investment for many organizations looking to drive competitive advantage by better arming knowledge workers with information, access to expertise, and the ability to act collectively on trusted content. Forrester data shows that over 50% of organizations have implemented or are expanding their implementation of packaged collaboration software, which Forrester defines as tools like email, document collaboration, workspace technology, and enterprise social software. And close to 50% have implemented or plan to specifically implement social solutions like blogs, wikis, and activity streams.

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