Do you ever feel like people just don't understand you? Well, now there's an app for that.
San Diego-based Emotient today announced its Sentiment Analysis prototype app for Google Glass, which is intended to help those wearing the search giant's futuristic specs to understand the emotions of those who come into Glass's field of view.
"We believe there is broad applicability for this service to improve the customer experience, particularly in retail," Ken Denman, Emotient CEO, said in a statement.
Emotient said its software can measure overall sentiment (positive, negative, or neutral); primary emotions (joy, surprise, sadness, fear, disgust, contempt, and anger); and advanced emotions (frustration and confusion). A report about what the app believes people are feeling will show up in the Glass wearer's field of vision.
For those worried about a company having a database of your emotions, Emotient said results, video, and images are not stored, and analysis is done anonymously. Last year, amidst privacy concerns, Google said it would not "add facial recognition features to our products without having strong privacy protections in place."
Emotient said that its app will probably be most useful for retailers looking to improve customer service, and assist workers who might not be good at picking up on emotional cues.
The app might have been useful last month when Sarah Slocum was at Molotov bar in San Francisco.
The Glass wearer was confronted and then assaulted by bar patrons who were concerned that Slocum was recording their activities without permission. Molotov has since banned Google Glass, as has another San Francisco bar, The Willows.