Active Operations Management International (AOMi), a leader in back office workforce optimisation solutions, has raised £5m of new capital led by private equity fund manager Calculus Capital.
The investment will enable AOMi to capitalise on global demand and negotiate larger contracts for its cloud-based Workware™ software, a leading back office workforce optimisation package.
The package's implementation currently spans 37 countries and 40,000 people globally. Barclays, Capita, Genpact, IFDS, National Australia Bank, Banque Nationale Du Canada, and other top organisations are all users. Australian banks even ask for a certain level of AOM training from new applicants.
Back office management tends to be a "largely unstructured sport," said AOMi chief executive Richard Jeffery. The cloud-based Workware™ system remedies this and can deliver greater than 15 per cent productivity gains within months.
"It's a bit like having sat-nav in your car – it doesn't stop the traffic jams happening, but the very fact that you know exactly where you are, and how long it's going to take you to get somewhere else, takes an awful lot of the stress away associated with driving,"
Together with the Calculus funding, John O'Connell, a forerunning entrepreneur in workflow and business process management software, has been appointed to chairman of the AOMi board and will also be investing himself. O'Connell's major accolade is his founding of the globe-leading Staffware in 1984. He also chairs Active Navigation and Helveta software.
Considering the acceleration of interest in AOMi's products across the globe, the funds injection will enable a move from "departmental-size installations to [those] much more enterprise-wide," said O'Connell.
Calculus Capital investment director Richard Moore said, "Workforce optimisation in back office operations is rapidly emerging as a unique discipline supported by its own range of software tools ... Historically, labour-intensive industries have relied on spreadsheets, home-grown databases and ad hoc manual processes and have lagged behind other sectors in their use of technology."
"AOMi's proprietary, in-house developed software is provided to clients on a hosted basis, creating a recurring, highly visible revenue stream for the company. We are proud to be supporting a UK business that has been implemented in 37 countries and recognised with a Queen's Award for International Trade."