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WhatsApp experiences major outage after record user numbers

If WhatsApp is down for you, you're not alone.

The messaging app appears to be experiencing its second major outage since being acquired by Facebook in February for $16 billion (£9.6 billion). Users have been reporting on Twitter that the service is either simply not working, or is super slow.

The problem began around 14:34 BST on Wednesday, according to, a site that monitors Web outages. WhatsApp has yet to confirm the outage on its WhatsApp Status Twitter account, and did not immediately respond to a request for comment.

According to TechCrunch, some users have reported seeing a message that reads "Sorry, our service is experiencing a problem right now. We are working on it and hope to restore the functionality shortly. Sorry for the inconvenience."

Our own Stephanie Mlot, reporter and WhatsApp user, was not experiencing any trouble with the app on Wednesday afternoon from her location in Scotland.

The latest service disruption comes after WhatsApp was hit with an outage back on 22 February, just days after the Facebook acquisition. That outage lasted around 3.5 hours.

The outage somewhat overshadowed news of record-breaking WhatsApp usage. The company on Tuesday evening announced on Twitter that it recently processed 64 billion messages in a single day, breaking its previous record high of 54 billion on New Year's Eve 2013.

WhatsApp did not say exactly when it set the new record, but tweeted that it processed more than 20 billion inbound (sent) messages and 44 billion outbound (received) messages by its users on that day:

new daily record: 20B messages sent (inbound) and 44B messages received (outbound) by our users = 64B messages handled in just 24 hours.