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Collaborate or Communicate - Is Voice Dead?

This article was originally published on Technology.Info.
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Viewer Takeaways

  • How not to compromise your voice when moving to collaboration
  • The importance of voice to the UC journey
  • How SIP Services can empower a UC strategy

Organisations are bombarded with promises that collaboration tools will revolutionise their business and vastly improve customer service, but early adopters have realised that voice is still the primary method of customer communication, and their new solutions are falling well short of the mark. David will explain how organisations can implement todays collaboration tools and also improve traditional communications with its customers, staff and business partners.

PLEASE NOTE: this session forms part of the Unified Communications Virtual Track

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