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Netflix and a dozen other major sites go offline

Dozens of major websites went offline simultaneously on Friday morning, sparking speculations of a cyber-attack. However, it seems to be a case of technical malfunction, most likely linked to a cloud service these websites use.

Netflix, BBC, Uber, Ameritrade, The Economist – those are just some of the websites affected by the outage. In most cases, the sites went up as fast as they went down.

"We're aware that members are experiencing issues streaming on all devices," streaming television service Netflix said in a tweet at its customer service Twitter account, only to announce the problems were solved an hour later.

“Streaming issues have now been resolved-- Apologies for the disruption and appreciate everyone's patience! Back to binging!”

https://twitter.com/netflix/status/654793513318531073

Netflix spokesman Joris Evers told AFP that the outage was the result of "technical issues" at an UltraDNS cloud service provided by Neustar and affected mostly US subscribers.

"UltraDNS is working to address the issue," Evers said. "We apologize for the inconvenience."

“We recognize there's an issue w/ our UltraDNS service & we are working on it. Our 1st priority is to bring back service to our customers,” Neustar said in a tweet, following up by denying any speculation of a DDoS attack.

“Update on UltraDNS: We can confirm the outage was not due to a DDoS attack. More updates coming soon,” it said in another tweet.

https://twitter.com/Neustar/status/654806084322918401

With the number of cyber-attacks and mostly DDoS (distributed denial of service) attacks growing by the minute, it’s easy to understand why many feared that was the case.

Sead Fadilpašić
Sead Fadilpašić

Sead Fadilpašić is a freelance tech writer and journalist with more than 17 years experience writing technology-focussed news, blogs, whitepapers, reviews, and ebooks. And his work has featured in online media outlets from all over the world, including Al Jazeera Balkans (where he was a Multimedia Journalist), Crypto News, TechRadar Pro, and IT Pro Portal, where he has written news and features for over five years. Sead's experience also includes writing for inbound marketing, where he creates technology-based content for clients from London to Singapore. Sead is a HubSpot-certified content creator.