A new customer has emerged from the Covid-19 pandemic.
The Covid-19 pandemic has demonstrated that many companies had not implemented an adequate business continuity strategy.
Disruption is not just for start ups, it is for businesses of all sizes whether they are start ups or established.
When devising a business continuity strategy, you should consider the 4 P’s: people, processes, premises and providers, suppliers and partners.
If deployed correctly digital transformation can aid organisations in improving their customer experience.
Unified Communication environments built around multi-media communication and collaboration platforms can increase an organisations's knowledge and efficiency.
It is not technology that drives the business forward; it is your employees and the culture that will be responsible for success.