Teams directly using the software must be consulted.
How can you improve your approach to knowledge, and what value can this investment drive across the organisation?
When customers buy goods – or when they are thinking about that great deal but want more information – they will naturally reach out for more information.
IT service desk teams and the personal data they store should be included in any GDPR compliance programme.
Study reveals how automation and proactive approaches will become more important as companies go through digital transformation.