Almost all businesses have reassessed their tech strategy in light of Covid-19 By Sead Fadilpašić Technologists are experiencing an unprecedented level of strain.
Combating the spread of Covid-19 in UK contact centres By Martin Taylor Why UK contact centres must act now to stop COVID-19 from spreading.
Majority of businesses fail to complete IT modernisation projects By Sead Fadilpašić Technical teams are failing to secure buy-in from the wider organisation.
In the age of coronavirus, the future of work is now By Dr Michal Tsur Remote work presents a set of opportunities that can offer a more flexible and productive future.
Procurement must become centre stage in the NHS if we’re to cope with the public health demands of the nation By Jonathan Wedgbury Advice about how NHS supply chains and procurement strategies need to change following the coronavirus disease pandemic.
How alternative payment methods can reduce online basket abandonment By James Booth In today’s highly competitive retail industry, basket abandonment is a huge problem facing eCommerce businesses.
The omnichannel imperative: Reacting to the new normal By Vikram Murthi The move towards ecommerce is accelerating, but how do retailers prepare for this change?
Half of UK businesses turn to digital to survive pandemic By Sead Fadilpašić IT infrastructure and online commerce two central factors under consideration.
A marriage of convenience: how RPA is closing the gap between healthcare and technology By Chris Duddridge How RPA is closing the gap between healthcare and technology.
Clearing the way for transformation: Five infrastructure considerations By Peter Braithwaite What do you need to think about to ensure your safety and stability?
easyJet subject of class action lawsuit over massive data breach By Sead Fadilpašić Nine million customers fell victim to 'monumental' data breach.
Adapting business models; remote working and the role of ROWE By Dan Hardiker While many of us are adjusting to remote working, the question is will we still be working remotely in the future?
In 2020, diversity and inclusion must be part of personalisation By Lisa Kalscheur AI plays an important role in personalisation.
Driving to neutral: 10 steps to lowering carbon emissions By Peter O'Driscoll Businesses have set ambitious plans with green pledges, but how can they deliver?
Transform and thrive: How digital removes the guesswork from manufacturing operations By Kevin Bull How becoming a digitally empowered business can create better customer engagement and unlock new potential.
Covid-19: How data will emerge from the outbreak with a new legacy By Simon Hayward While most organisations have become accustomed to using data to drive business success, not many will have considered its critical role in unexpected events such as the Covid-19 outbreak.
IBM, HPE announce major job and salary cuts By Sead Fadilpašić Both companies looking to mitigate the effects of the coronavirus.
Only a quarter of workers want to return to the office full-time By Sead Fadilpašić Working from home has liberated employees from distractions.
Seven ways to cope with supply chain disruptions during a global crisis By Kushal Nahata Restrictions during the pandemic have triggered disruptions in supply chains.
Building a strong sales pipeline process in five simple steps By Gregg Lalle How do businesses build and manage a strong sales pipeline process?
