Why there is no one-size-fits-all formula for completing a data maturity puzzle? By Alexander Igelsböck The path to data maturity is complex and evolving, with no definitive end point.
Amazon could face the biggest GDPR fine yet By Sead Fadilpašić Luxembourg's data watchdog has proposed a fine of $425m for breaching GDPR.
Digital due diligence – the new front line in business valuation By Jaco Vermuelen Digital due diligence is the financial impact of digital transformation - but what does it mean?
Toe the line: harness data lineage to drive business success By Philip Dutton As data volumes rapidly grow, business leaders need to get a handle on their internal lineage systems and processes.
Five underrated but significant benefits of OMS to retailers By Alex MacPherson Looks at the evolving B2C distribution models and the importance of actually ‘living’ the omnichannel customer experience.
Video could be the future of customer service calls By Sead Fadilpašić Customers want to video call support, as they are often unable to demonstrate their problems via phone.
Leveraging AI in the next generation contact center By Paul Jarman How AI is redefining what's possible in the contact center - and why it matters.
The digital disruption of the RegTech scene: how digitization is enhancing regulatory processes By Roger Tyrzyk Regulation can be a double-edged sword.
Managers and executives disagree over digital readiness By Sead Fadilpašić Executives and managers don't see eye-to-eye.
Many workers wish their employer was more empathetic By Sead Fadilpašić Many leaders were cold and impersonal during the pandemic, a new report suggests.
Manufacturers feeling pressure to stay ahead embrace automation and AI By Thomas Zanzinger Manufacturers responding with digital initiatives and technology investments are poised to deliver higher-quality B2B buying experiences.
Businesses are on the hunt for technology talent By Sead Fadilpašić As digital transformation projects continue past the pandemic, businesses are looking to add more brainpower to their arsenal.
FLoC, privacy and the end of third-party cookies: balance and transparency are the way forward By Rotem Dar Google FLoC: how will it define the future of online advertising?
Marketers need to look beyond MarTech and rediscover the emotional connection By Norman Guadagno MarTech needs to support — not replace — the marketing strategy.
IT teams still suffering under an increased workload By Sead Fadilpašić Setting up a remote workspace takes time.
The quantum computing race: How and when will quantum technology impact businesses? By Dr Anders Karlsson From cybersecurity to weather forecasts, this article examines the high risk high reward area of quantum computing.
Is your ERP adding the most value to your finance department? By Chen Amit Equipping the ERP to meet the finance department's needs requires a few essential elements.
BT launches new program to support the smallest businesses By Sead Fadilpašić New cybersecurity solutions, digital marketing tools and training should help microbusinesses survive the pandemic.
“IT is the business” – How the two coming together is bringing benefits to both By Roy Clarke In the past, IT teams have tended to work in silos, apart from the wider business rather than working collaboratively with it. Today, the situation is changing fast.
Why companies need MACH for successful digital transformation By Andy Gomes Why traditional monolithic architecture is being replaced with MACH.
