The show must go on: behind the scenes on IT Pro Day By IT experts Fourteen IT industry experts come together to show their gratitude for their IT pros.
Improving customer satisfaction in the digital age By Karan Rao The car rental industry has developed by fulfilling one basic need of the customer – mobility on demand.
Ensuring consumer trust in an era of heightened data privacy concerns By Simon Wood Building trust in a time of increasing data misuse.
Techno-optimistic mindset creates lasting change By Chas Moloney Tech can be more a hindrance rather than enabler if people’s needs aren’t considered.
Fighting for compliance: Implementing an effective encryption program By Callum Tennent A guide to implementing wholistic encryption solutions for future data protection compliance.
How artificial intelligence is transforming the standard of higher education By Peter Jobes Education is an ancient sector of our economy that has largely remained unchanged.
Why banks must move now to adopt an AI-driven customer experience By Dave O'Flanagan Banking customers want relevant information, content and recommendations in real time.
Multicloud, bare metal, cloud at the edge & more: The top considerations for the cloud market in 2020 and beyond By Alex Bordei What the cloud is going on in 2020?
The declining shelf life of data privacy By Gautam Goswami Security matters. But sooner or later, almost everyone takes their turn in the tank. What can IT professionals do to combat data breaches?
AI for fraud detection – is this the key to building stronger businesses? By John Callan In this byline, John Callan explores how artificial intelligence can be used to bolster fraud detection.
Shedding light on digital disruption: paving the way for a well-prepared supply chain By Antony Lovell Tackling disruption in the supply chain from new digital frontiers like cybercrime.
Level up: evolving automation into autonomous decisioning By João Oliveira How autonomous decision-making is fuelling business success.
Essential cloud concepts in 2020: Switch to cloud & virtualisation By Shaunvir Singh Mahil Switching to cloud services can bring down costs, enhance disaster recovery, improve collaboration among experts, and grant greater flexibility to a business.
Preparing generations for the next workplace evolution By Josh Squires How workplace training can ensure AI doesn't take our jobs.
Troubleshooting hybrid networks? Use the power of the packet By Jay Botelho The value of packet data in troubleshooting hybrid IT environments.
Cloud security fears among SMBs By François Amigorena Small- to medium-sized businesses (SMBs) are concerned about keeping their data in the cloud.
Hacking to help: How micro cyber-research teams are helping vendors By Daniel Chandler Identifying vulnerabilities in devices to fix security.
How the right tools could be an IT pro’s ticket to the US Open By Sascha Giese With the US Open coming to a close, Sascha Giese reflects on the similarities between IT and tennis pros.
Cloud banking to drive business growth By Peter-Jan Van De Venn How banks can use the cloud to compete and grow.
