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CIOs will soon be as crucial as HR

(Image credit: Image source: Shutterstock/Wichy)

Culture change is a ‘critical asset’ of an organisation, and it currently ‘resides’ in the domain of the Human Resources department (HR). However, that may very well change, with Gartner predicting that by 2021, CIOs will be as responsible for culture change as HR officers.

Gartner claims that technology can improve the way change is done within the company. Enterprise architecture can adopt principles that ‘align to the cultural traits’, which essentially means IT can support how organisation behaves in cooperation with HR.

Most organisations (67 per cent) have already completed their culture change initiatives, or are in the middle of them. The biggest driver, according to the report, is the fact that current culture was being perceived as a barrier to digital transformation.

“A lot of CIOs have realised that culture can be an accelerator of digital transformation and that they have the means to reinforce a desired culture through their technology choices,” said Elise Olding, research vice president at Gartner.

“A partnership with the CHRO is the perfect way to align technology selections and design processes to shape the desired work behaviours.”

The report also states that, being a ‘process’, culture change is bound to run into roadblocks. Those will mostly be inside employees’ heads, so the best thing would be to go for ‘the culture hack’.

“A great way to jump-start culture change and enable adoption of new technologies and processes is the culture hack. Start with a small, motivated user group and use it to showcase fast wins and results,” Mrs Olding said.

Image source: Shutterstock/Wichy

Sead Fadilpašić is a freelance tech writer and journalist with more than 17 years experience writing technology-focussed news, blogs, whitepapers, reviews, and ebooks. And his work has featured in online media outlets from all over the world, including Al Jazeera Balkans (where he was a Multimedia Journalist), Crypto News, TechRadar Pro, and IT Pro Portal, where he has written news and features for over five years. Sead's experience also includes writing for inbound marketing, where he creates technology-based content for clients from London to Singapore. Sead is a HubSpot-certified content creator.