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Employee empowerment is the key for many businesses going forward

(Image credit: Image source: Shutterstock/gpointstudio)

Being able to work remotely may not be the only major change employees witness as a result of the coronavirus pandemic. According to a new report from NTT, businesses must also realize that employee wellbeing (opens in new tab) should be at the forefront of their agenda.

Working from home certainly has its benefits, but it also throws up a few significant challenges, such as the lack of a dedicated working space. There are also frequent issues with the quality of the internet connection, as well as the heightened feeling of isolation.

While some businesses have gone to great lengths to assist employees in this regard, many others have done little to to address these challenges.

Of the 125 employees from the UK and Ireland polled for the report, less than a third (30 percent) said their company changed their IT policy to help employees work within a new operating model. Furthermore, just over a third (35 percent) deployed new communication and productivity tools.

In many cases, employees were left to their own devices – sometimes literally – as some started using their personal computers and applications to work. This also substantially increases the risk of a cyberattack. Less than half (42 percent) increased their IT security capabilities to tackle these issues.

“The connected employee (opens in new tab) – their wellness and employee experience – must be at the heart of the future workplace strategy,” said Marilyn Chaplin, Chief Human Resources Officer at NTT.

“Helping people stay connected and keeping their data secure is key to looking after the workforce and maintaining productivity and effectiveness. Yet this must be underpinned by a long-term strategy for digital transformation, with the roll out of new technologies, policies and of course training so employees feel comfortable with new platforms.”

Sead Fadilpašić is a freelance tech writer and journalist with more than 17 years experience writing technology-focussed news, blogs, whitepapers, reviews, and ebooks. And his work has featured in online media outlets from all over the world, including Al Jazeera Balkans (where he was a Multimedia Journalist), Crypto News, TechRadar Pro, and IT Pro Portal, where he has written news and features for over five years. Sead's experience also includes writing for inbound marketing, where he creates technology-based content for clients from London to Singapore. Sead is a HubSpot-certified content creator.