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Halting cloud migration caused firms to suffer double the outages during pandemic

(Image credit: Image source: Shutterstock/bluebay)

When the coronavirus pandemic struck, many organisations paused all projects to focus exclusively on navigating the crisis.

However, halting select projects only served to compound the challenges businesses faced, according to a new report from Virtana.

The report claims that enterprises that suspended cloud migration journeys during the pandemic experienced two and a half times more IT outages (opens in new tab) than firms that continued their transformation.

Quizzing UK and US businesses on the performance of their IT infrastructure, Virtana found that more than half (52 percent) said the “new normal” exposed a lack of access to the correct IT tools, preventing them from working efficiently. Half (47 percent) also said the pandemic exposed the lack of overall visibility into their IT systems, while a third (34 percent) said the pandemic contributed to missed outages (opens in new tab) in key IT performance.

“In 2020, our world is changing dramatically, and IT’s role in providing critical business and communication services has become paramount,” said Dennis Drogseth, Vice President of Enterprise Management Associates (EMA).

“But to step up to the accelerating requirements for IT efficiency and dynamic service delivery, IT must itself begin to change by finding more proactive and more unified ways of working.”            

For most respondents, machine learning (ML) and artificial intelligence (AI) for IT operations (AIOps) will be central to future remote working strategies. For others, hybrid cloud will play a pivotal role in their transformation.

"IT leaders across the globe are facing a unique challenge right now. The global pandemic has resulted in a monumental increase in IT workloads and has forced IT decision-makers to make changes to their operations overnight. It has arguably accelerated the need for digital transformation,” said Ron Sege, CEO at Virtana.

Sead Fadilpašić is a freelance tech writer and journalist with more than 17 years experience writing technology-focussed news, blogs, whitepapers, reviews, and ebooks. And his work has featured in online media outlets from all over the world, including Al Jazeera Balkans (where he was a Multimedia Journalist), Crypto News, TechRadar Pro, and IT Pro Portal, where he has written news and features for over five years. Sead's experience also includes writing for inbound marketing, where he creates technology-based content for clients from London to Singapore. Sead is a HubSpot-certified content creator.