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IBM Cloud hit by major outage

(Image credit: Image Credit: Majestic B / Shutterstock)

IBM Cloud (opens in new tab) suffered a major outage on Tuesday, which took its service (and many others) offline for a significant portion of the day.

IBM's own status even page failed to load during the blackout, instead displaying the following message: "Sorry, we've encountered an error on our end, and our developers are working on clearing this up. Please try reloading the page or following these links back."

Although the Big Blue itself is yet to release a statement, the company’s hybrid cloud (opens in new tab) business unit, IBM Aspera, said roughly half an hour into the outage that it had been made aware of the issue.

"We have been alerted to a service disruption affecting: IBM AoC Managed Storage. Our engineers are currently investigating the incident and will provide updates when more information is available," it said.

The unit later explained “major outage” had occurred in Amsterdam, Dallas, Frankfurt, Melbourne, and Toronto. Further reports expanded the list to include Chennai, Hong Kong, London, Mexico, Milan, Montreal, Oslo, San Jose, Sao Paulo, Seoul, Sydney, Tokyo, Washington DC, Paris, and Singapore.

Approximately four hours later, around 2:30pm BST, the company announced it had managed to fully restore its services.

Sead Fadilpašić is a freelance tech writer and journalist with more than 17 years experience writing technology-focussed news, blogs, whitepapers, reviews, and ebooks. And his work has featured in online media outlets from all over the world, including Al Jazeera Balkans (where he was a Multimedia Journalist), Crypto News, TechRadar Pro, and IT Pro Portal, where he has written news and features for over five years. Sead's experience also includes writing for inbound marketing, where he creates technology-based content for clients from London to Singapore. Sead is a HubSpot-certified content creator.