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IT teams are finally getting the credit they deserve

(Image credit: Image source: Shutterstock/everything possible)

Chief Information Officers (CIO) and IT leaders (opens in new tab) are no longer the unsung heroes of the Covid-19 pandemic, according to a new report from Boomi.

Despite positive effects on employee productivity, the work from home initiative has made employees feel more isolated and disconnected from their work and teams.

Employees everywhere are missing in-person information sharing with colleagues, and demand better remote collaboration tools and systems. And it's CIOs and IT leaders that are making this happen, emerging as the new heroes of the “new normal” in the process.

This newfound appreciation stems mostly from the increased reliance on technology, with almost four in five (78 percent) senior leaders claiming IT has been either helpful or extremely helpful during the pandemic.

IT leaders (opens in new tab) are also fully cognizant of their newfound fame, with almost 80 percent claiming they now feel more valued.

“When you connect systems and data, you ultimately connect through to people and it’s this power of connection that drives us," said Mandy Dhaliwal, CMO at Boomi.

"We are entering a new era of integrated experiences when tech infrastructure and most importantly, people, need to be better connected and offered the same, seamless experience we’re all experiencing — from telemedicine to ride sharing — as digital-first consumers."

Sead Fadilpašić
Sead Fadilpašić

Sead Fadilpašić is a freelance tech writer and journalist with more than 17 years experience writing technology-focussed news, blogs, whitepapers, reviews, and ebooks. And his work has featured in online media outlets from all over the world, including Al Jazeera Balkans (where he was a Multimedia Journalist), Crypto News, TechRadar Pro, and IT Pro Portal, where he has written news and features for over five years. Sead's experience also includes writing for inbound marketing, where he creates technology-based content for clients from London to Singapore. Sead is a HubSpot-certified content creator.