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IT teams need to work closer together than ever before

(Image credit: Image Credit: Ganttic)

Businesses whose IT teams (opens in new tab) communicate better, especially during turbulent periods, perform far better than those that struggle to collaborate internally.

This is according to a new report from SolarWinds (opens in new tab), which claims IT teams need to work closer than ever before if they are to help their organizations move through the pandemic.

According to the report, businesses are faced with “new levels of complexity”, driven by an overall lack of integration between security and operations teams, poor communications, non-standardized systems, accelerated development lifecycles and non collaborative teams and processes.

Polling businesses in the hospitality, finance, manufacturing and government sectors, SolarWinds found that multi-clouds, workloads and application environments are all changing the way security and operations teams need to cooperate.

Both teams share the same concerns, it was said, including risk and workflow, which can help with alignment but doesn't necessarily make for excellent communication.

“We are in an ultra-hybrid world with multi-everything, and in order to successfully navigate this landscape, ITOps, DevOps (opens in new tab), and SecOps teams need to more closely align,” said Tim Brown, VP Security at SolarWinds.

“As this study showed us, the challenges these teams face are across all verticals. We’re all trying to do more and push our IT infrastructure to its limits, and cybersecurity can’t be an afterthought. When we work together, things move more quickly and more efficiently. And we need to simply understand that we share a lot of the same priorities and we’re not as different as we really think.”

Sead Fadilpašić is a freelance tech writer and journalist with more than 17 years experience writing technology-focussed news, blogs, whitepapers, reviews, and ebooks. And his work has featured in online media outlets from all over the world, including Al Jazeera Balkans (where he was a Multimedia Journalist), Crypto News, TechRadar Pro, and IT Pro Portal, where he has written news and features for over five years. Sead's experience also includes writing for inbound marketing, where he creates technology-based content for clients from London to Singapore. Sead is a HubSpot-certified content creator.