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Digital-first businesses enjoy a major advantage

digital business intelligence growth
(Image credit: Image Credit: Shutterstock/Sergey Nivens)

Many businesses that survived and thrived during the pandemic believe they were able to do so because of the high levels of digital maturity within their organization, a new report from Tata Communications claims.

The digital ecosystem enabler company's report states just 10 percent of enterprises have the most advanced digital operating models, connectivity platforms, and strategies ensuring secure and trusted operations. However, most of these firms (63 percent) said their revenue grew as a result.

Of the remaining 90 percent of firms without digital-first goals, almost half (45 percent) said they lost out on productivity during the pandemic as they struggled with connectivity. For 49 percent, meanwhile, cybersecurity is the number one priority going forward.

For A.S Lakshminarayanan, Managing Director and CEO at Tata Communications, a digital-first operating model is a “must” for modern enterprises. 

“The scale of digitalization will be the new barometer of success for enterprises irrespective of its size or industry,” he said. 

To make sure enterprises are up to speed with digitization, the report outlines three key steps: commit to a digital-first operating model, create quality user experiences with a hyperconnected system, and create a digital-first business operating on trust and security.

Sead Fadilpašić is a freelance tech writer and journalist with more than 17 years experience writing technology-focussed news, blogs, whitepapers, reviews, and ebooks. And his work has featured in online media outlets from all over the world, including Al Jazeera Balkans (where he was a Multimedia Journalist), Crypto News, TechRadar Pro, and IT Pro Portal, where he has written news and features for over five years. Sead's experience also includes writing for inbound marketing, where he creates technology-based content for clients from London to Singapore. Sead is a HubSpot-certified content creator.