The Chinese shipping company Cosco has fallen victim to a ransomware attack that knocked out some of the electronic communications at a number of its North American locations.
The Windows-based ransomware disabled both local email and phone services, forcing the firm's staff to use Twitter and free Yahoo email addresses to handle support queries during the outage.
However, it is still not clear as to which variant of Windows malware took Cosco's communications systems offline and the company told its customers that ransomware was to blame.
In a press release, China's largest carrier of containerised goods offered more details on the attack, saying:
“Due to local network breakdown within our America regions, local email and network telephone cannot work properly at the moment. For safety precautions, we have shut down the connections with other regions for further investigations. So far, all the vessels of our company are operating as normal, and our main business operation systems are performing stably.”
Cosco reassured its customers that it is trying to make a full and quick recovery and that business operations in North America are still being carried out.
We will likely find out more on the extent of the attack that took out Cosco's communications in the US once the attack is officially resolved.
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