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These are the areas IT leaders need to address to make hybrid working a success

remote work
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If businesses want to make hybrid working a success, they need to make sure their employees are engaged, productive, and not burning out. This is according to a new report from collaborative work management platform Wrike, based on a poll of more than 300 IT leaders, including CIOs, IT VPs, directors, and managers.

Wrike says the modern workspace is already cluttered with an array of heterogeneous applications and communication channels, impacting employees in a negative way. They’re wreaking havoc on employee efficiency and productivity, and  this “chaos” is set to increase further, as hybrid working isn’t going away any time soon.

To tackle the problem, almost 60 percent of IT execs are prioritizing investing in solutions that enable collaboration among remote employees. They believe there are three key planning, process and execution use cases that would benefit most from cohesive, enterprise-wide collaborative work management solutions, says the report.

These are OKRs and company objectives, requests and approvals, and agile planning and execution. For the majority of IT leaders polled for the report, project management solutions tied with internal communications capabilities are the number one tool they want to invest in this year.

“The pandemic put CIOs in the hot seat last year, forcing IT departments to accelerate digital strategies that would quickly support remote work and keep organizations running,” said Andrew Filev, Senior Vice President and Wrike General Manager, Citrix. 

“This first Covid-19 wave’ of tech investment had 55 percent of respondents focused on basic, secure communications between remote teams. While those tools are important, they don’t alleviate the complexities of collaborating in a work-from-home model, which leads to burnout and major inefficiencies."