Skip to main content

UK's mobile and broadband 'need full overhaul'

(Image credit: Image Credit: Flex)

Lord Adonis, head of the National Infrastructure Commission, has called upon Ofcom and the government to urgently tackle poor mobile and broadband connectivity in the UK.

In a recently written letter (opens in new tab), he referred to Ofcom's Friday report in which is says that more than a million households have poor broadband. The report also said that text messages could not be sent on all four networks on 30 per cent of the UK, as well as that large pars of the country aren't covered with 4G.

"In an age when access to a mobile signal is regarded as a must-have, it is deplorable that even in areas previously considered to have strong coverage, operators are still delivering such poor services that customers can struggle to make a quick phone call," he said.

"It demonstrates the need for urgent and radical action to tackle this issue immediately, ahead of new mobile spectrum being auctioned and 5G technology being rolled out," he said.

Matt Hancock, minister for digital, agreed with Lord Adonis' remarks, adding that things need to improve – fast.

"We've recently removed outdated restrictions, giving mobile operators more freedom to improve their networks including hard-to-reach rural areas," he said. "But industry needs to play its part too through continued investment and improvement in their networks, making sure that customers are not paying for services they don't receive."

Even Ofcom agrees, saying it's preparing new rules for operators' licenses.

Image Credit: Flex

Sead Fadilpašić is a freelance tech writer and journalist with more than 17 years experience writing technology-focussed news, blogs, whitepapers, reviews, and ebooks. And his work has featured in online media outlets from all over the world, including Al Jazeera Balkans (where he was a Multimedia Journalist), Crypto News, TechRadar Pro, and IT Pro Portal, where he has written news and features for over five years. Sead's experience also includes writing for inbound marketing, where he creates technology-based content for clients from London to Singapore. Sead is a HubSpot-certified content creator.