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DreamHost web hosting review

Great pricing on a range of web hosting products from a privacy-focused web host

DreamHost logo
(Image: © DreamHost)

Our Verdict

DreamHost offers all the basic features you need in a web hosting company at excellent prices. It doesn’t do much to differentiate itself from the pack, but its fair pricing schemes and focus on user privacy are to be commended.

For

  • Excellent prices
  • 97-day money-back guarantee
  • 100% uptime guarantee

Against

  • Email costs extra on basic plan
  • Limited one-click app install options

LA-based DreamHost (opens in new tab) has been offering web hosting for 25 years, and serves over 1.5 million websites. It offers quite a gamut of web hosting services, from inexpensive shared hosting to high-end dedicated servers, and regularly features among the best web hosting (opens in new tab) services.

DreamHost review: Snapshot

DreamHost’s pricing is highly competitive. Performance is good, too, and plans are straightforward to understand and packed with value-adding features. Above all, DreamHost has a focus on privacy and security not often seen in most bigger web hosts.

It may have less than half as many customers as bigger rivals Bluehost (opens in new tab) and HostGator (opens in new tab), but it punches above its weight. It’s consistently cheaper than Bluehost and HostGator, yet doesn’t skimp on the most important features. 

In our DreamHost review, we look closer at the web hosting provider’s features, performance, and pricing, so you can decide whether it’s the best web hosting service for your needs.

Score: 3.5/5

Read on for the full DreamHost review. 


DreamHost's competitors

How does DreamHost compare to its main competitors?
DreamHostBluehostHostGator
Score3.5/53.5/54/5
ProsPrivacy - and security-focused - Good value plans- Feature-rich shared hosting plans - Beginner-friendly cPanel control panel - Impressive 24/7 supportFlexible payment terms - Support for many programming languages
ConsEmail costs extra on basic plan - No cPanel- Deceptive introductory prices - Terrible performance - Underpowered VPS and dedicated server plansExpensive upon renewal - Uninspired managed - WordPress plans
VerdictGreat prices on feature-packed plansBluehost is a very popular web host that’s recommended by WordPress.org, but it’s far from the most powerful we’ve used. Unlimited everything plans with excellent customer support
View dealsVisit siteVisit site (opens in new tab)Visit site (opens in new tab)

DreamHost: Key features

DreamHost offers a wide range of hosting products. These include shared hosting, VPS hosting (opens in new tab), managed WordPress hosting (opens in new tab), dedicated server hosting, and cloud hosting (opens in new tab). We’ll focus on shared and WordPress hosting (opens in new tab) here, but remember that DreamHost has you covered if you have a larger business with more precise needs.

DreamHost includes many features in its set plans that you need to pay extra for if you choose a budget web host instead. Taking its cheapest Shared Starter plan as an example, you get unlimited traffic, unmetered bandwidth, unlimited databases, a free SSL certificate, SSH access, and a WP Website Builder tool for creating a WordPress site. 

You get automated daily backups, and there’s a one-click installer for a variety of pre-assembled apps. Even with this plan, your site is hosted on fast SSD drives. The only notable item missing from the Shared Starter plan is email, which will cost you $1.67 a month. Or, you can upgrade to the Shared Unlimited plan, where unlimited email is included.

Though DreamHost has a one-click installer for popular web apps, the list of available apps is shorter than most competitors. As it stands, there are 25 apps you can install, including big hitters like Joomla, Shopify (opens in new tab), Squarespace (opens in new tab), and Weebly (opens in new tab).

We tested DreamHost's security by looking at what security features are available on all accounts, and researching how well its security has performed in the past. DreamHost appears to consider security and privacy part of the basic specification of any web hosting service, and includes features that competitors often charge a premium for. 

Every site gets its own Let’s Encrypt SSL/TLS certificate, so all data transferred between your website and your visitors is encrypted. Your login details can be protected with multi-factor authentication from Google Authenticator or Yubikey. DreamHost also uses ModSecurity on its Apache servers, which is essentially a tried-and-tested firewall that can help block denial-of-service attacks. 

For an additional $3 a month, you can add DreamShield, a malware-scanning tool that checks your website weekly for rogue software and automatically removes it.

This section must come with a caveat that a security researcher found DreamHost previously left some client data exposed (opens in new tab) because of a server misconfiguration. However, the company responded quickly and rectified the mistake immediately. It says that only 21 websites were affected, and none of the data exposed included personally identifiable data or user passwords.

DreamHost: key features and highlights

All of DreamHost’s shared plans include WordPress (opens in new tab), but it also has several managed WordPress hosting plans—DreamPress, DreamPress Plus, and DreamPress Pro. As the name suggests, managed WordPress plans shift some of the day-to-day running of a WordPress site onto the hosting company.

DreamPress is one of the best managed WordPress (opens in new tab) options we’ve reviewed. Your WordPress website is pre-installed on a high-performance cloud with fast SSD storage. Bandwidth is unmetered, and your WordPress installation gets multiple performance boosts like built-in caching, unlimited CDN, and Jetpack.

Recently added to DreamPress is one-click staging, so you can safely test tweaks to your website on a draft version before putting them live. You now also get free automated WordPress migrations, making it easy to move your site to DreamPress. 

Besides this, there’s dedicated 24/7 ticket support from WordPress specialists, with phone support available. DreamPress deserves attention for offering all these features without the massive bump in pricing that’s often seen from managed WordPress solutions. 

When evaluating the privacy features offered by DreamHost, we were impressed that it includes domain privacy (opens in new tab) as standard. This means people can’t find out your name, address, and contact details simply by searching for your domain name. It’s something many hosts charge a small fee for, and we appreciate that DreamHost doesn’t.

DreamHost also scores big points for users concerned with privacy because it has stood up for its users’ privacy in the past. Most newsworthy was DreamHost’s 2017 refusal to hand over the personally identifiable data of visitors to a political protest website. 

The Department of Justice took the case to the Washington D.C. Superior Court, but DreamHost fought for its users so that only a highly redacted list had to be handed over.

DreamHost: What’s new in 2022?

DreamHost has continued to make improvements to its control panel. In 2020, the central hub of the user interface got a complete overhaul that made it easier to add new features. It became easier to change your domain, and free WordPress migrations were added. The DreamHost website also became available in Spanish for the first time.

In February 2021, it added a DNS Propagation Checker that shows you, in real-time on a world map, the status of any new domain name you purchase. This gives you a better idea of how long it takes for a new domain to go live across the whole internet.

DreamHost: Pricing

DreamHost offers monthly, one-year, and three-year plans. On shared plans, the discount for paying for three years at once is a massive 63%, but on other types of plans, the discount is modest. It’s great to see a web host with a no-commitment, no-contract monthly plan.

Like most web hosts, DreamHost offers a low introductory rate for your first term to draw you in, starting at the equivalent of $2.95 a month. After the initial term, the rate increases. But DreamHost’s standard rates are generally cheaper than the competition, so it makes for a good choice if you’re in it for the long haul.

DreamHost also offers a massive 97-day money-back guarantee, making it the leader in the industry in this regard.

DreamHost's shared hosting pricing plans
Shared StarterShared UnlimitedDreamPress
Cost per month*$7.99$13.99$19.95
Cost per year*$83.88 $155.88$203.40
Unmetered bandwidth
Unlimited websites
Unlimited site storage
1-Click staging

*  Undiscounted monthly rates
**  Undiscounted one-year rates


Testing DreamHost

In order to comprehensively compare DreamHost to the competition, we analyzed  its server response times.

How does DreamHost perform?

DreamHost's control panel displaying settings

Our DreamHost website was always available over our two-week testing period (Image credit: DreamHost)

To test DreamHost’s performance, we ran a basic WordPress website for 14 days, and constantly checked uptime over this period using Uptime.com (opens in new tab). In total, we accessed the website over 4,000 times, and each time, the site was available. This is generally to be expected with a test over such a short period, but it's promising nevertheless.

DreamHost also goes further than most hosts by offering a 100% uptime guarantee. This is streets ahead of the usual 99.9%. If any of your services (website, email, etc.) go down because of a DreamHost system failure, you’ll be compensated one day of hosting for every hour your service is unavailable.

What's DreamHost's response time?

a graph mapping out DreamHost's response times

Dreamhost response times was relatively consistent during our testing (Image credit: DreamHost)

We tested DreamHost’s response speed by loading a basic WordPress website hosted on DreamHost every five minutes for two weeks, from computers situated in Dallas, Los Angeles, and New York.

Website hosts typically respond within 200 to 400 milliseconds. DreamHost did OK here, too, averaging 374 milliseconds throughout our tests. Once every few days we experienced highs of up to 1.96s, but these slower response times never lasted more than five minutes.

Note, too, that these performance results are a baseline, as DreamHost offers many more expensive packages. We’d expect to see even better performance when using its cloud, VPS, and dedicated servers.

Alternatives to DreamHost

Web hosting comparisons

• Bluehost vs HostGator (opens in new tab)

• Dedicated servers vs VPS (opens in new tab)

• Bluehost vs GoDaddy (opens in new tab)

• Managed vs unmanaged hosting (opens in new tab)

Bluehost vs DreamHost (opens in new tab)

• Bare metal vs dedicated servers (opens in new tab)

Bluehost vs SiteGround (opens in new tab)

• Web hosting vs WordPress hosting (opens in new tab)

DreamHost’s list of shared hosting, VPS hosting (opens in new tab), dedicated servers, and cloud hosting is similar in scope to top competitors Bluehost (opens in new tab) and HostGator (opens in new tab). In our testing, Bluehost sites were marginally faster than DreamHost’s sites, and HostGator’s customer support was better.

But DreamHost’s introductory prices are very competitive, and things get even better when you consider its modest standard pricing. Its introductory offer isn’t the bait-and-switch you get with most providers, and its standard rates are much better than those of Bluehost and HostGator. This means DreamHost should be significantly cheaper in the long run.

DreamHost's features compared to the competition
DreamHostBluehostHostGator
EmailAvailableIncludedIncluded
Site storage50GB50GBUnmetered
Support24-hour chat; phone call-back costs extra24-hour chat and phone24-hour chat and phone
Basic plan$7.99 a month$9.99 a month*$10.95 a month

*No monthly plan; price based on annual plan

DreamHost: The verdict

DreamHost is a fine web hosting provider, particularly if you’re looking for a relatively simple web host that gives you everything you need without throwing in expensive bells and whistles. 

There are no exciting marketing tools included, for example. You have to pay extra for email on the cheapest plan, and DreamHost doesn’t offer free 24/7 phone support. Servers are all US-based, too, which means DreamHost isn’t ideal for users in other regions, and the list of apps you can one-click install is pretty short.

While the lack of these types of features may put off some people, those just looking for a solid, dependable web host might find the lower price appealing. As noted, DreamHost does prominently advertise its introductory rate, but it’s not the setup for a bait-and-switch pricing model. Its renewal pricing is fair and consistently cheaper than that of its top rivals.

We also like that DreamHost offers a monthly plan. Many rivals require annual plans, or make their monthly rates exorbitantly expensive. And if you’re looking for a managed WordPress solution at a good price, DreamHost is ideal.

Our performance testing showed DreamHost is fast enough for almost all uses. You get a 100% uptime guarantee, too, which is outstanding. And we’re impressed at DreamHost’s proven commitment to keeping user details private and out of government hands. 

Overall, we recommend DreamHost most to users whose top concerns are pricing, privacy, and dependability.


Further reading on web hosting

Our range of buying guides explore the best cloud hosting (opens in new tab), the best unlimited hosting (opens in new tab), the best WordPress hosting (opens in new tab), the best free web hosting (opens in new tab) and the best cheap web hosting (opens in new tab). Learn more about what web hosting is (opens in new tab), how web hosting impacts security (opens in new tab), and the most common mistakes are to avoid when choosing a web hosting provider (opens in new tab).

The Verdict
3.5

out of 5

DreamHost web hosting review

DreamHost offers all the basic features you need in a web hosting company at excellent prices. It doesn’t do much to differentiate itself from the pack, but its fair pricing schemes and focus on user privacy are to be commended.

Richard brings over 20 years of website development, SEO, and marketing to the table. A graduate in Computer Science, Richard has lectured in Java programming, and has built software for companies including Samsung and ASDA. Now, he writes for TechRadar, Tom's Guide, PC Gamer, and Creative Bloq.