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SuperNews review

A simple provider with few selling points

SuperNews logo
(Image: © SuperNews)

Our Verdict

SuperNews is certainly a functional Usenet service provider, but its lack of advanced features and poor support really make it difficult for us to recommend it.

For

  • Competitive prices
  • Three-day free trial
  • 18+ years of text retention

Against

  • No native or integrated newsreader
  • Very limited support services

SuperNews regularly features on lists of the best Usenet providers (opens in new tab). Like its competitors, it provides fast, streamlined Usenet (opens in new tab) connections, enabling you to browse Newsgroups and access the wealth of information that’s available. 

In our SuperNews review, we help you decide whether it’s as good as it seems. We take a closer look at this Usenet provider’s plans, user interface, support, and more to see if it’s really an option worth considering.

SuperNews: Plans and pricing

SuperNews offers a single subscription option to access all of its Usenet features. You will pay $5.99 for your first month with monthly payments, but this increases to $11.99 on renewal. With annual payments, expect to fork out $74.25 for your first year and $99 a year after that. 

There is a three-day free trial that you can use to test SuperNews, but it’s not quite as good as it appears. For example, you will have to enter payment information to access the trial, and only credit card payments are available.

SuperNews' pricing plans
Subscription termInitial price per monthRenewal price per month
Monthly$5.99$11.99 (from second month)
Annual$6.19$8.25 (from second year)

SuperNews: Features

Screenshot of web page listing SuperNews’ features

SuperNews offers excellent retention, unlimited downloads, and access to more than 110,000 Newsgroups (Image credit: SuperNews)

SuperNews is an exceedingly simple Usenet service provider, and it offers little to set it apart from its competitors. We’ve picked out a few of its most noteworthy features to explore here, but don’t expect anything fancy. 

One thing we do like is SuperNews’ unlimited speed and downloads. This makes it an excellent option for those planning to download large amounts of data. You will also be able to open up to 30 SSL-secured connections at a time, making it even easier to download large files. 

We performed a quick test with a 40Mb/s internet connection. When we downloaded a handful of open-source media files, we found that each was only limited by our network speed, which suggests their claim of fast speeds holds up.

On top of this, SuperNews offers more than 18 years of text retention. Its website doesn’t specify its binary retention time, but you can expect this to be much lower. You will have access to more than 110,000 Newsgroups, and SuperNews claims to have a 100% completion rate due to its multiple data centers. 

But at the end of the day, these are things that most high-end Usenet providers offer. SuperNews just doesn’t have anything to make it stand out as special.

SuperNews: Interface and in-use

Screenshot of the SuperNews dashboard

The SuperNews dashboard is text-heavy and quite simplistic (Image credit: SuperNews)

To get started with SuperNews, simply follow the prompts to create an account and take advantage of the three-day free trial. The setup process is quick, and you should have access to your account in minutes. 

The SuperNews dashboard is quite text-heavy, but there really aren’t all that many useful features. You will find a list of FAQs that may be useful if you’re new to Usenet, but experienced users will likely just find them annoying. 

There’s also a small window on the right of the screen that outlines your current account usage, including your transfer amounts. Below this, you will find links to various account-management pages, along with a basic transfer stats portal. 

One thing that’s very important to note here is that SuperNews doesn’t offer any native or integrated newsreader. This means that you will have to find your own program in order to browse Usenet. There are numerous free and paid options on the market, but since most Usenet providers come with a built-in newsreader, this is a little disappointing.

SuperNews: Support

Screenshot of the SuperNews contact form

SuperNews offers very limited live support and few self-help resources (Image credit: Supernet)

SuperNews offers very limited support services. If you require technical or billing support, you will need to reach out via an online contact form. The company claims that staff will respond within 48 hours, so don’t expect a fast resolution. Live chat or phone support would have been great to see here. 

There’s also a severe lack of self-help resources. Apart from a short list of 14 FAQs on the main dashboard, there’s little else to speak of. If you’re new to Usenet and don’t know what you’re doing, don’t expect much help from SuperNews.

SuperNews: Security

SuperNews itself offers very little on the security front. All subscriptions support up to 30 concurrent connections, and each of these is protected by SSL security. This involves the use of 256-bit encryption to ensure all files are safe while in transit. 

Fortunately, Usenet itself is quite a secure, anonymous network. Few details about your browsing history are tracked, and you can post in a completely anonymous manner. We’d also suggest taking advantage of a VPN (opens in new tab) to add an extra layer of privacy to your browsing.

Alternatives to SuperNews

SuperNews will be a little too simple for many users, and its lack of a built-in newsreader is a concern. Luckily, there’s a selection of versatile alternatives on the market, and you should be able to find one that meets your needs. 

One great option is Eweka (opens in new tab), which boasts more than 125,000 newsgroups, up to 50 SSL-secured connections, and excellent retention times. It comes in at an affordable $7.72 a month, but like SuperNews, it doesn’t have a native newsreader or Usenet browser.

Newshosting (opens in new tab), on the other hand, does come with its own newsreader. It’s similarly priced to SuperNews, but it offers some of the best file retention we’ve seen and support for up to 100 connections. On the downside, it only offers email support.

If you’re looking for a mobile-friendly Usenet provider, you can’t go past Easynews (opens in new tab). Prices start from just $5.99 a month, its native newsreader can be used on mobile devices, and you will have access to 60 connections. However, downloads are limited, and it can get expensive if you’re using a lot of bandwidth.

SuperNews: Final verdict

SuperNews has a decent reputation, and it appears good on the surface, but it’s just too simple to compete with the best Usenet service providers. It has no built-in newsreader, its security is limited to SSL connections, and its support services are terrible, to say the least. 

On the plus side, SuperNews does have attractive prices, including generous introductory discounts. You will be able to access over 110,000 Newsgroups with unlimited downloads, but this really isn’t anything too special. 

The bottom line: SuperNews is a functional Usenet service provider, but we’d recommend looking elsewhere if you want more than the absolute basics.


Further reading on Usenet

If you're new to Usenet and want to learn as much as you can, make sure to check out our features exploring what Usenet groups are (opens in new tab) and what the Usenet newsgroups (opens in new tab) cover. One modern way to access some of Usenet is via Google Groups (opens in new tab), while it's worth establishing which of the best Usenet newsgroup readers (opens in new tab) you'd want to use. Once you're all set up, learn how to download from Usenet (opens in new tab), as well as how to access Usenet for free (opens in new tab).

The Verdict
3.5

out of 5

SuperNews review

SuperNews is certainly a functional Usenet service provider, but its lack of advanced features and poor support really make it difficult for us to recommend it.

Daniel is a freelance copywriter with over six years experience writing for publications such as TechRadar, Tom’s Guide, and Hosting Review. He specializes in tech and finance, with a particular focus on website building, web hosting, and related fields.