Skip to main content

WooCommerce review 2021

Advanced WordPress store creation

WooCommerce logo
(Image: © WooCommerce)

Our Verdict

WooCommerce is an ecommerce plugin designed to be used with WordPress.org, and it’s clearly one of the best online store builders we’ve used.

Pros

  • Extremely versatile store builder with full code access
  • Can be used with WordPress’s thousands of templates
  • Backed by numerous add-ons and extensions

Cons

  • A little confusing to get started with
  • Does require a small amount of technical know-how

ITProPortal Verdict

WooCommerce is an ecommerce plugin designed to be used with WordPress.org, and it’s clearly one of the best online store builders we’ve used.

Pros

  • + Extremely versatile store builder with full code access
  • + Can be used with WordPress’s thousands of templates
  • + Backed by numerous add-ons and extensions

Cons

  • - A little confusing to get started with
  • - Does require a small amount of technical know-how

Although you won’t find it on lists of the best website builders (because it’s not technically a website builder on its own), WooCommerce presents one of the leading ecommerce store creation options. In our WooCommerce review, you will see why this leading WordPress website builder plugin for building an online store has become one of the most widely-used ecommerce platforms in the world.

Check out this WooCommerce hosting deal from Nexcess:

DEAL: Get managed WooCommerce hosting for 75% less with Nexcess

DEAL: Get managed WooCommerce hosting for 75% less with Nexcess

Across all six managed WooCommerce hosting plans, Nexcess is offering 75% off until 30th November! Its StoreBuilder, Starter, Creator, Merchant, Standard, and Growth plans offer hosting for WooCommerce stores, plugin and sales performance monitors, and an automated testing service, with ascending levels of stores, storage, and orders allowed per hour as you upgrade.

WooCommerce review: Snapshot

When used with WordPress, WooCommerce represents one of the most powerful options for building an online store in the world. It’s extremely popular, and favored by many because of the flexibility and design freedom that it brings to the table. Even the base version is packed full of advanced inventory management, marketing, order management, and various other tools. 

On top of this, you can add all sorts of new tools through the native Extensions Store. Customer service is a little limited, and the sheer number of features can make getting started a little complex, but this platform is a great option for small and large stores alike. 

WooCommerce is a little harder to get the hang of than competitors such as Squarespace and Shopify, but it’s much more powerful. If you’re looking for ease of use, an all-in-one store builder could be a better option. But if power and versatility is your priority, WooCommerce is right up there with the best. 

Score: 4.5/5

Read on for our full review.


WooCommerce’s competitors

How does WooCommerce compare to its main competitors?
WooCommerceShopifySquarespace
Score4.5/54.5/54/5
Pros- Extremely versatile store builder with full code access - Can be used with WordPress’s thousands of templates - Backed by numerous add-ons and extensions- Loads of third-party apps and extensions - One of the best options for beginners - Advanced analytics and reporting tools- Attractive, professionally designed templates - Streamlined integrations with various marketing tools - Advanced blogging tools
Cons- A little confusing to get started with - Does require a small amount of technical know-how- Can be quite expensive - A little over-the-top for basic stores- Poor option for larger websites - Performance can be an issue
VerdictWooCommerce is an ecommerce plugin designed to be used with WordPress.org, and it’s clearly one of the best online store builders we’ve used.Shopify is the world’s most popular online store builder, and it offers excellent ecommerce solutions targeted at beginners.Squarespace offers advanced website building solutions with a focus on professional designs and simple ecommerce.
View dealsVisit siteVisit siteVisit site

WooCommerce: Key features

WooCommerce is one of the most feature-rich ecommerce website builders we’ve used. When you add it to your WordPress website, it enables you to add an online store to your existing site, the functionality to accept payments, the ability to track inventory, and more. We’ve touched on a few of the most noteworthy features here, but understand that this is far from an exhaustive list. 

One of the things that stands out is WooCommerce’s excellent Extensions Store. Here, you will find a large number of free and premium extensions that you can use to add virtually any functionality to your store. There are various extension collections designed for specific types of stores, making it easy to find what you need. 

Some extensions are designed to help you manage your business and connect to third-party platforms, while others are made to help you boost sales and improve business success. 

Speaking of success, WooCommerce makes it easier than ever to create a highly customized, successful store. Its software is open-source, which means that you can edit its code as required to obtain the exact look and performance you require. 

WooCommerce: Key features and highlights

Image 1 of 5

WooCommerce review

Add functionality to your store with an add-on from the WooCommerce Extensions Store (Image credit: WooCommerce)
Image 2 of 5

WooCommerce review

You can edit WooCommerce’s code to your heart’s content (Image credit: WooCommerce)
Image 3 of 5

WooCommerce review

WooCommerce supports numerous payment gateways (Image credit: WooCommerce)
Image 4 of 5

WooCommerce review

The Storefront theme is designed by WooCommerce, for WooCommerce (Image credit: WooCommerce)
Image 5 of 5

WooCommerce review

The WooCommerce mobile app enables you to manage your store on the go (Image credit: WooCommerce)

WooCommerce also enables you to accept payments through numerous third-party payment gateways, as well as through the native WooCommerce Payments interface. You can add PayPal, Stripe, Square, Apple Pay, Google Pay, and various other options. All up, more than 140 different payment gateways are supported in different parts of the world. 

Those starting a new store from scratch will love WooCommerce’s native Storefront theme. The base (parent) theme is designed specifically for WordPress and WooCommerce stores, and it was built to help you develop a high-converting, aesthetically-pleasing website. 

What’s more, the base version is 100% free, although there are numerous premium add-ons and child themes—more specialized designs built on the base theme—available for purchase. 

Last, but not least, WooCommerce is available in mobile app form for both iOS and Android devices. This basically enables you to manage your store on the go, adding and editing products, fulfilling orders, printing shipping labels, and tracking key statistics and other important store metrics.

WooCommerce: What’s new?

WooCommerce is regularly updated, and product releases are listed on the company website. The last minor release (WooCommerce 5.9) was on 9th November, 2021. It mostly contains bug fixes and simple updates, but it also adds a redesigned WooCommerce marketplace, a new version of the WooCommerce Admin package, and a new version of WooCommerce Blocks. 

The previous version, WooCommerce 5.8, was released less than a month earlier. The main takeaway here is that the WooCommerce team and community are extremely active, and you can expect regular product updates into the future.

WooCommerce: Pricing

The base WooCommerce software is an open-source program that’s free, forever. You can download it from the WordPress plugin library and install it on your website with the click of a button. Premium extensions and themes are available, and these can range from a few dollars to hundreds of dollars a year. 

However, there are a few costs associated with using WooCommerce. At the most basic level, you will need to pay a few dollars a month for hosting, and a few dollars a year for a domain name. If you want to build a large website, your hosting prices will increase. 

You may also have to pay for professional help when creating your website, and transaction fees apply with virtually all payment gateways, including WooCommerce Payments. 

WooCommerce’s pricing plans
Plan type/featureWooCommerceShopifySquarespace
Cost per monthFree$29$16
Cost per yearFree$348$144
Code editing✓ (some)X
Mobile app
Plugins/extensions✔ (thousands)✔ (thousands)✔ (28)
Full store and data ownership

Testing WooCommerce

To test WooCommerce, we opened a simple shared hosting account with NameCheap, installed WordPress, and installed the WooCommerce plugin. We then created a new store, exploring the different customization and management options.

Is it hard to open a new WooCommerce store?

The WooCommerce getting started guide

Selling with WooCommerce is a very straightforward process (Image credit: WordPress.org)

Getting started with WooCommerce can take some time, especially if you lack web development skills and knowledge. To begin, you will need to sign up for a web hosting account, and purchase a domain name. Some of the best web hosting providers, like Hostinger and Hostwinds, are good options for this. 

Next, you will need to install WordPress to your hosting account. Most hosts offer one-click installation, which is very straightforward. In some cases, you will even benefit from one-click WooCommerce installation. 

But if not, you can simply download the WooCommerce plugin from the WordPress plugin library. The base plugin is free, although some of the more specialized extensions can get a little expensive. 

The WooCommerce plugin will guide you through a number of setup steps when you install it for the first time, and you should have the skeleton of your store up and running in no time at all. 

It’s worth noting, too, that almost all WordPress themes are compatible with the WooCommerce plugin, which makes it extremely easy to add ecommerce to your site.

How do you add products to your WooCommerce store?

The WooCommerce product upload page

WooCommerce enables you to add new products with a few clicks of your mouse (Image credit: Wordpress.org)

When you install WooCommerce, a products tab will appear on the menu on the left of your WordPress dashboard. There are several options for adding new products. 

For one, simply select the "Add New" option, and fill in the product information manually. This is good for small stores, or those with a small number of products and variations. Here, you can add a product description, image, tags, and category. You can also specify many settings relating to shipping, inventory, appearance, and more. 

Alternatively, you can add products in bulk by uploading a csv file, or use a third-party dropshipping plugin to automatically add items to your store. Regardless of the method you select, the process is straightforward, and you will have a lot of flexibility.

Alternatives to WooCommerce

WooCommerce is the most popular WordPress ecommerce plugins, but it’s far from the only option to consider when you want to open a new online store. 

Shopify, for example, is the world’s most popular store builder. It offers all-in-one ecommerce solutions that include hosting, a store editor, and a large range of online selling tools. It is quite expensive, with prices starting from $29 a month, but the value for money here is excellent. 

One thing that stands out about Shopify is its focus on beginners. Where WooCommerce can be a little confusing to get started with, Shopify really focuses on ease of use, accessibility, and bringing ecommerce to those with few tech skills. Read our full Shopify review to find out more.

Another popular option for online store creation is Squarespace. It’s known for its professional templates and advanced native website building tools, but it’s certainly not as powerful as WooCommerce or Shopify. However, it remains a great option for those who want to build a small, simple store. 

For example, Squarespace’s store editor enables advanced customization without the need for any special design or development skills. Its prices start at $16 a month ($12 with annual payments), making it one of the most competitively priced ecommerce options on the market. Our comprehensive Squarespace review gives more details.

WooCommerce’s features compared to the competition
WooCommerceShopifySquarespace
ThemesThousands through WordPress theme library and third-party libraries81 native themes (can upload custom themes as well)~60
Plugins/extensionsThousandsThousands28
SupportEmail, live chat in specific situationsEmail, live chat, scheduled phone callbacksEmail, business-hours live chat
Basic planFree forever$29 a month$16 a month

WooCommerce: Final verdict

WooCommerce clearly sits in elite company among the few top ecommerce platforms in the world. It’s used in combination with WordPress.org, the world’s most popular content management system (CMS), and is designed for those who want to create a highly personalized online store. 

One of the best things about WooCommerce is the versatility and design flexibility on offer. It’s an open-source program, and you can edit the code as much or as little as required to achieve the look and feel you want. There are also numerous extensions available for purchase if you want to add more functionality to your store. 

Other standout features include the neat mobile app, the free Storefront theme, and the huge number of supported payment gateways. All editing and management is done through the WordPress.org admin dashboard, and WooCommerce can even be used with other third-party plugins such as the Elementor page builder. 

On the downside, customer service is quite limited. It can be quite difficult and confusing to get started if you’ve never used WordPress before, and the platform’s open-source nature can make it difficult to get help. 

Overall, though, we’d highly recommend testing WooCommerce if you want to create a new online store. It’s a great option for everything from simple single-product stores to large warehouses and international stores, and you won’t be disappointed.

Further reading on website builders

If you want to find out more about the alternatives to WooCommerce, take a look at our guide to the best ecommerce website builders. Find out more about how to build an ecommerce website, and consider reading about the best WordPress hosting before settling on any single option.

The Verdict
4.5

out of 5

WooCommerce review 2021

WooCommerce is an ecommerce plugin designed to be used with WordPress.org, and it’s clearly one of the best online store builders we’ve used.

Daniel Blechynden

Daniel is a freelance copywriter with over six years experience writing for publications such as TechRadar, Tom’s Guide, and Hosting Review. He specializes in tech and finance, with a particular focus on website building, web hosting, and related fields.